Food & Beverage & Culinary Administrator
Job Qualifications
- Diploma or degree in Hospitality Management, Business Administration, Food & Beverage Management, or a related field is preferred.
- Minimum of 1–2 years of administrative experience, preferably within a Food & Beverage or Culinary department in a hotel or hospitality environment.
- Good understanding of Food & Beverage and Culinary operations, terminology, and administrative processes.
- Excellent organizational, communication, and interpersonal skills.
- Strong attention to detail with the ability to manage multiple tasks and meet deadlines.
- Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.
- Experience with hotel systems, Point-of-Sale systems, inventory management software, or other relevant operational systems is an advantage.
- Good numerical and analytical skills with the ability to prepare accurate reports and maintain records.
- Ability to handle confidential information with professionalism and discretion.
- Fluency in English, both written and spoken, is required; additional language skills are an advantage.
Key Areas of Responsibility
1. Administration & Departmental Support
- Provide comprehensive administrative support to the Food & Beverage and Culinary leadership teams.
- Maintain accurate and organized departmental records, files, reports, correspondence, and documentation.
- Prepare letters, presentations, meeting agendas, minutes, reports, and other departmental documents as required.
- Coordinate departmental meetings, appointments, training sessions, and other scheduled activities.
- Maintain and update departmental calendars, contact lists, organizational charts, and operational records.
- Ensure all documents are properly filed, easily accessible, and handled confidentially.
- Follow up on pending departmental actions and communicate updates to the relevant leaders.
- Coordinate with other hotel departments to support smooth communication and efficient operations.
2. Operational Support
- Assist with the preparation and distribution of menus, promotional materials, banquet documents, and other operational information.
- Coordinate menu updates and ensure approved information, pricing, descriptions, and formatting are accurately reflected across relevant systems and materials.
- Support the maintenance and updating of departmental policies, procedures, SOPs, and operational manuals.
- Assist with the preparation of duty rosters, attendance records, vacation plans, training records, and other departmental documentation.
- Maintain accurate records of Food & Beverage and Culinary activities, promotions, events, and operational requirements.
- Support the coordination of departmental events, special promotions, and operational projects.
- Communicate relevant operational information to the appropriate teams in a timely and accurate manner.
3. Financial, Inventory & Reporting Support
- Assist in maintaining records related to departmental purchases, expenses, inventory, operating equipment, and supplies.
- Support the preparation and follow-up of purchase requests, purchase orders, store requisitions, and other departmental requirements.
- Maintain accurate records of supplier information, orders, deliveries, and related documentation.
- Assist in monitoring inventory records, stock levels, wastage, breakage, and operational supplies.
- Support regular inventory activities and ensure the required records and documentation are completed accurately.
- Assist in preparing periodic reports related to revenue, expenses, inventory, productivity, and departmental performance.
- Reconcile relevant operational records with Point-of-Sale and other hotel systems, where required.
- Provide accurate data and supporting documents for internal and external audits.
4. People & Training Administration
- Maintain accurate departmental records related to attendance, training, performance documentation, and employee administration.
- Coordinate training schedules and maintain training attendance records and supporting documents.
- Support the onboarding and orientation of new Food & Beverage and Culinary Chedians.
- Assist with departmental communication and employee engagement activities.
- Demonstrate and support GHM’s values and service culture in all interactions.
5. Policies, Confidentiality & Compliance
- Comply with all hotel policies, departmental procedures, and applicable legal requirements.
- Maintain the confidentiality and security of departmental, financial, employee, and guest information.
- Ensure all records and documentation are maintained accurately and in accordance with hotel procedures.
- Maintain high standards of professionalism, personal presentation, and grooming.
- Follow all fire, health, safety, hygiene, security, and emergency procedures.
- Attend departmental meetings, briefings, and training sessions as required.
- Carry out any other reasonable duties assigned by the Food & Beverage Manager, Executive Chef, or Hotel Management.