Role Overview
Join our esteemed team as the Chief Steward and play a pivotal role in ensuring exceptional back-of-house operations. Based at The Chedi Muscat, you'll be part of a collaborative ONSITE environment where leadership and organizational prowess are valued. Your dedication to upholding the highest hygiene and sanitation standards will be crucial to the seamless running of our luxury property.
Responsibilities
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- To abide by Rules and Regulations set by Management Company.
- To ensure that continuous effort is being maintained with regards to Company’s Vision and Mission Statement.
- To posses positive attitude and character at all times.
- To carry out daily operational duties set by Executive Sous Chef and Executive Chef.
- To assist the Executive Chef with the daily operation.
- To carry out On Job Training for all Stewarding Crew.
- To assist in evaluation of all employees on a regular basis to ensure that productivity levels and staff working spirits are maintained.
- To assist the Executive Chef in Budget control.
- To ensure that High Standards of Cleanliness are well maintained at all times.
· Must consistently achieve the highest expectations on the hygiene and sanitation.
· Ensure proper orderliness, cleanliness and sanitation of all work and kitchen.
- To carry out proper Safety Standards Training together with all Chefs in ensuring that all Food Handlers are aware of their potential hazardous working environment.
Essential Job Functions:
- Attend and conducts daily Departmental Briefing
- All F & B Operating Supplies and Equipment’s received must be kept in a relevant stores,
- “First In, First Out” rotation system is adopted (especially for chemicals).
- Regularly inspect the “all Steward Store” for cleanliness and to ensure the conditions of the shelving are in good condition to take the weight of the heavy operating equipment, by using the self-inspection checklist.
- Must be responsible for safekeeping of all items in the store, proper accounting on the quantity, ensuring quality of products meeting the specification and tidiness of the store.
- Prepare work schedules, according to volume of business forecast.
- Regularly inspect the “back of the house” for cleanliness and working conditions by using the self-inspection checklist.
- Conducts inventories
- Prepare work schedules, according to volume of business forecast.
- Prepare breakage report and detergent consumption report
Communication:
- Speak to co-workers using clear, appropriate and professional language.
- Answer telephones according to hotel standard.
- Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
- Provide assistance to coworkers, ensuring they understand their tasks.
Working with Others:
- Maintain communications with all other Hotel departments.
- Create a sound and strong working relationship with all staff and help them to develop their potential to the maximum.
- Coordinate with the respective department heads and activity, which overlaps or concerns their departments.
- Systematic categorization of equipment and storage plan.
- Maintain adequate supply of chinaware, glassware, flatware and other service wares and ensure that all are Pristine and ready to be used.
- Take periodic inventories to determine their usage and making requisitions for replacements of operating equipment.
- Will ensure that the kitchens are free from dirt and very clean, before handling over the job to the next duty Manager.
- To do daily walk through the entire areas
- To record down and report the any form of incident so that the follow up can be corrected immediately.
- Must do spot check daily whiles operation is going on.
- Need to ensure the buffet set equipment’s are properly polished before put to use in the buffet line.
- Must ensure that the dishwashing areas are properly staffed
Must have requirements
- Minimum of 5 years’ hotel experience, including at least 2 years as Chief Steward within a 5-star property.
- Good command of English, both written and spoken.
- Strong training, organization, and leadership abilities.
- Minimum of a basic Hospitality College certificate.
Nice to have requirements
- Knowledge of basic computer applications.
- Good understanding of efficient storekeeping practices.
Perks and Benefits
- Competitive salary package and benefits.
- Opportunities for professional development in a luxury 5-star environment.
- Comprehensive staff wellness and training programs.
- Staff meals and uniform provided.
- Working in an inspiring team at one of Muscat's premier hotels.